Delivery
Winba provides free shipping to several countries. Here are the estimated delivery times:
- USA: 3-10 Business Days
- Canada: 3-10 Business Days
- UK: 3-7 Business Days
- Europe: 3-10 Business Days
- Australia: 5-14 Business Days
Please allow 2-5 business days for us to process your order after it has been placed. Kindly note that processing times may vary depending on your location and customs procedures.
Depending on your country, there may be additional import taxes or customs fees upon delivery. Please be aware that Winba cannot be held responsible for these fees as they vary by item type and country.
Yes, we do ship worldwide. If your country is not listed in our shipping zones, please contact us, and we will do our best to accommodate your needs.
Gifts are free and welcome at Winba. Simply provide the recipient’s delivery details during checkout, and we will ensure that no prices are displayed on the parcel.
Shipping to rural areas is not a problem at Winba, and there are no additional charges for such deliveries.
All our parcels are tracked, insured, and delivered by your local nationwide courier company. Once your product is dispatched from our warehouse, you will receive an email with a tracking number. You can input this tracking number on our Tracking page for convenience.
Payment
Winba accepts various payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
Yes, it is safe to enter your payment information on our website. We use industry-standard encryption protocols to ensure the security of your personal and payment information.
Your payment will be processed immediately upon placing your order. Rest assured that our payment processing system is quick and efficient.
Winba does not charge any additional fees for using a specific payment method. However, please check with your payment provider for any applicable charges from their end.
Once an order is placed, the payment method cannot be changed. If you encounter any issues with your payment method, please contact our customer support for assistance.
For security reasons, Winba does not store your payment information. You will need to enter your payment details for each new purchase you make.
If your payment is declined, please double-check the information entered and ensure that your payment method is valid and has sufficient funds. If issues persist, contact your payment provider or our customer support for further assistance.
Your Oder
To place an order on Winba, simply browse our products, select the items you wish to purchase, add them to your cart, proceed to checkout, and follow the prompts to complete your order.
You can check the status of your order by logging into your account on our website and viewing your order history. Additionally, you will receive email updates regarding the progress of your order.
Delivery times vary depending on your location and the shipping method chosen. Please refer to our Shipping Policy for estimated delivery times to different regions.
By purchasing from our website, you agree and accept our shipping policy, terms and policies, as well as our returns/refunds policies.
Refunds & Returns
At Winba, we offer a hassle-free return and refund policy. You can return your products within 15 days of receiving your order for a full refund or exchange, provided the products are in their original condition, unused, and in their original packaging.
Orders can be canceled within 12 hours after placing the order with a 10% restocking fee. After 12 hours, orders cannot be canceled as they may have already been processed and/or shipped.
If you received the wrong item, please contact us via email. We will arrange for the immediate delivery of the correct items or provide a refund if you do not want a replacement.
For defective or faulty products, please take photos and a video and send them to our customer support email. After confirmation, we will replace your purchase free of charge.
Our replacement policy lasts for 15 days from the date your item was received. After 15 days, you may still be able to get a replacement for a discounted price.
Our policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
All refunds are processed within 72 hours of receiving returned merchandise. Depending on your bank, there may be a processing time before the refund is posted. If you have not received your refund within 2 weeks, please contact us.
Do not call your credit card company for a charge-back, as this may result in delays and additional paperwork on your behalf. please contact us.
$ USA dollar
€ European Euro
CA$ Canadian Dollar
AU$ Australian Dollar
£ British Pound Sterling
Ikr Icelandic Króna
Nkr Norwegian Krone
NZ$ New Zealand Dollar
Skr Swedish Krona
Dkr Danish Krone